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At Shell Essences we are committed to protecting
the privacy of your personal information (including
your health information). We understand that privacy
of your personal information is important. As
part of our commitment to good privacy practice
we have adopted the National Privacy Principles
prescribed by the Privacy Act (Cth) 1988. This
Privacy Policy tells you how we collect, use,
distribute and protect your personal information.
We encourage you to read this policy carefully
so that you understand our information handling
practices.
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Information we collect
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The type of information we collect and handle
normally includes:
Identity and contact details - Credit card details,
billing information
- Information about your health
and/or medical history
- Information about treatment
provided to you
- Details about your current lifestyle
to assist us in diagnosing and treating your condition
- Information about workshops and seminars which
you have attended
We only collect information, which is necessary
for the provision of your health care.
Purpose of collection & use of personal information
The purpose for which we collect this information
is to assist us:
- in providing you with the appropriate treatment
for diagnostic purposes
- in providing you with further information
about treatment options
- in providing you with information about workshops
and seminars which we conduct which may be of
interest to you in managing your emotional care
and total wellbeing
- in seeking your opinion or comments about
our products and/or services
- in carrying out billing and/or debt recovery
activities
- in carrying out management, administrative
quality assurance and complaint handling activities.
Please note that in order to operate the website
or deliver a service, we may sometimes share your
personal information with our service providers.
However, we will not use your personal information
for any purpose which is not related to your dealings
with us or for any purpose which you would not
reasonably expect us to use the information. You
agree that we may use your information for marketing
purposes or satisfaction surveys, unless you advise
us otherwise.
We will not disclose information about you to
anyone else unless the disclosure:
- is required by law; or
- is authorised by law
(for example, to protect our interest or where
we have a duty to the public to disclose that
information); or
- has been consented to by you.
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