Returns & Refunds

RETURNS & REFUNDS POLICY

At Shell Essences we take pride in offering you quality service on all levels. Our Essences are made in a loving and caring environment and are packed with extra care. However, if your products don't arrive in good condition, please contact Shell Essences office as soon as possible and your problem will be dealt with promptly.

Please choose your items carefully as we do not refund or replace products for incorrect orders being processed.